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Privacy Policy

Madeleine Lindley Ltd (MLL) is committed to ensuring that our website visitors’ privacy is protected. This policy explains how we use the information we collect and the procedures we have in place to safeguard our website visitors’ privacy whilst using the website.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)

The information we collect and how we use it

When you register with MLL and/or place an order, we need to know your name, delivery address, credit card or debit card number including security code and expiry date, e-mail address and telephone number. This information allows us to fulfil your order and notify you of the status of your order.

We may also ask you to give us optional contact information, for example your mobile number.

We may from time to time use your information for the purpose of providing you with information about any special offers, author events and signings and other events which we think may be of interest to you and for related marketing purposes. However you can opt out of this during registration or by changing the settings in your account.

We use your IP address to administer our website and your IP address is also used to identify you and your details on our database.

We monitor customer traffic to help us develop and improve our website for the benefit of our customers.

Submitting your information means you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes to this page so that you may be aware of them. Because the Internet infrastructure is global, and it is not possible to predict the routes that information sent over the Internet will take, the information you provide may be transferred temporarily via a route which takes it outside the European Economic Area as it passes between you and us. By submitting your information you consent to this transfer.

Cookies

Our site uses cookies to keep track of your visits to our website and to track your basket whilst browsing products. A cookie is a small file that can be stored by your browser on your computer’s hard drive.

You can usually change your browser so that it will not accept cookies. 

 

Security of your information

We will take reasonable technical and organisational precautions to prevent the unauthorised access or unlawful processing of your personal information. We keep your information confidential and store it on a secure server which is password protected and is also protected from the outside world by a firewall. We use SECPay as our secure internet payment gateway to collect the payments from your credit and/or debit card.

Your consent

By submitting your information and using our website, you consent to the collection, storage and processing of your personal information by us in the manner set out in this Policy. 

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